This Privacy Policy is intended to help you understand how Feder Jewellery and its affiliates collect, use and safeguard the information you provide on this Website. By using or accessing this Website you signify your acknowledgment and assent to this policy. If you do not agree to this policy, please do not use this Website. This Privacy Policy does not apply to the use or disclosure of information that is collected or obtained by us through means other than this Website.
Feder Jewellery may revise this privacy policy from time to time. Any changes to this privacy policy will be posted on this Website and, where appropriate, notified to you by e-mail. Unless you agree otherwise, we will process your personal data collected through this Website in accordance with the privacy policy posted on this Website at the time that your personal data is collected.
When you place an order for a product through this Website, we collect your name, address, e-mail address, phone number and payment details and any other information about you necessary to fulfill your order. We also collect information about any person who will receive any gift you send (for example, that person’s name and address) and retain a record of your purchases. We may also collect any other personal data provided by you through this Website (for example, when you register for an online account with us).
We also use cookies and track IP addresses so we can improve our services and enhance your experience. In case you change your mind or wish us to update or delete your personal data that we hold, Feder Jewellery will deal with such requests in accordance with applicable laws and regulations. For any request concerning your personal information, contact our Customer Support department at the contact points specified on the contact page.
Note to minors
Feder Jewellery will not knowingly collect personally identifiable information from anyone under the age of 18. If you are under 18, please ask your parents to register and/or use the Online Store. Please do not submit any personal details if you are under the age of 18. Should we discover or be informed that a minor has registered his/her or another minor’s personal details, we will delete such information from our records.
Note to parents
Feder Jewellery will not intentionally collect personally identifiable information from children under age 18. If you, as a parent or legal guardian, are concerned that your child has registered on our Website, wish to cancel your child’s registration and have all details deleted, please contact us by email or by mail as set out above providing official documents establishing parental or guardian status.
Information we collect
We collect personal information about you in various ways, such as when you provide on our Websites or affiliated websites, through our apps and social media channels, at our events, through your participation in surveys, via text messages or on the telephone. The types of personal information we may collect include:
In addition, when you visit our Website, open our emails, use our apps or interact with our related tools, widgets or plug-ins, we may collect certain information by automated means, such as cookies, web beacons and web server logs.
Cookies, web analytics and tracking
Our web servers collect general data pertaining to each Website user, including their IP address, identifiers, domain name, referring web page and the length of time spent and the pages accessed while visiting this Website. This web usage information is collected to help us manage and administer our Website, improve the content of our Website, to measure the effectiveness of our advertising, and customize and improve the Website user experience. Web analytic information is gathered using the following methods: (1) cookies, (2) web beacons (a.k.a. clear gifs), (3) conversion tracking, (4) third party ad serving mechanisms, and (5) general detection and use of your internet protocol (IP) address or domain name. We do not combine any web usage information with information collected offline or from other sources.
Cookies:
A cookie is a small file stored on your computer by a website to give you a unique ID. We use cookies to track new visitors to this site and to recognise past users so that we may customise and personalise content. Cookies used by this site do not contain any personally identifiable information, and we cannot identify a user from his/her cookie unless that user provides personal information voluntarily. If for any reason you don’t want to take advantage of cookies, you may have your browser not accept them, although this may disable or render unusable some of the features of the site.
Web Beacons:
Web pages on this site or e-mail messages you receive from us may contain a small graphic image called a web beacon (sometimes called a web bug or clear gif). Web beacons are typically very small (generally 1-by-1 pixel) and invisible to the user, however any electronic image viewed as part of a web page or e-mail message, including an advertisement or HTML content, can act as a web beacon. Web beacons are designed to allow us or a third party to collect certain information and monitor user activity on our site. Collected information can include the IP address of the computer that the web beacon is sent to, the URL of the page the web user comes from, and the time the web beacon is activated (such as when you view the web page, advertisement, or e-mail that contains the web beacon). No personal information is obtained from this tracking, rather just the patterns of usage of our various users may be tracked to provide you with improved service and content based on aggregate or statistical reviews of user site traffic patterns.
Conversion Tracking:
Search engines offer a feature called “conversion tracking” which is a way to track clicks to sales from either search results or ads on search engines. Using either web beacons or visible images, depending upon the search engine, the search engine notes and saves information in a cookie with non-personal information such as time of day, browser type, browser language, and IP address with each query. Information is gathered in the aggregate, without unique personal data. Conversion tracking allows the search engine company and Feder Jewellery to track clicks to sales, including the number of clicks (“visits”) it takes before a purchase is made and permits us to measure the effectiveness of our search engine participation.
Through these automated collection methods, we obtain “clickstream data,” which is a log of the links and other content on which a visitor clicks while browsing a website. We may link certain data elements we have collected through automated means, such as your browser information, with other information we have obtained about you to let us know, for example, whether you have opened an email we sent to you. While you can change your cookies settings in your browser, please note, however, that without cookies you may not be able to use all of the features of our Website.
In addition, we may use local shared objects to collect and store information about your preferences and how you interact with our Websites and Apps. These technologies help us recognise you, customise or personalise your shopping experience, store items in your online shopping cart between visits, and analyse the use of our services and solutions to make them more useful to you.
These technologies also allow us to aggregate demographic and statistical data and compilations of information, which may include personal information, and provide this information to our business partners and service providers that provide products and services to us.
When you connect with social media though the Website, you may link with social media platforms and social media plug-ins (e.g., the Facebook “Like” button, “Share to Twitter” button) (collectively, “Social Media”).
When accessing services through a Facebook or other social media account, we may (depending on the applicable user privacy settings) automatically have access to information provided to or through the social media platform. We may collect and use this information for the purposes described in this Policy or at the time the information was collected.
Information collected directly by the third party providers of the features is subject to the privacy policies or notices of these providers. We are not responsible for these providers’ information and privacy practices.
Information we collect will only be used as described in this Policy. If you choose not to provide certain information, we may not be able to provide you with requested products, services or information.
How We Use the Information We Collect
We may use the information described above in one or more of the following ways, and we may seek specific consent prior to such use, depending on your jurisdiction:
In addition, we may use information collected through cookies, web beacons, pixels, web server logs and other automated means for purposes such as:
We may use third-party analytics services on our websites and apps, such as those of Google Analytics .The analytics providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyze your use of our Website.
The information collected through these means (including IP address) may be disclosed to these analytics providers and other relevant third parties who use the information, for example, to evaluate use of the Website. To learn more about these analytics services and how to opt out, please visit the relevant websites listed above.
We may share your personal information as follows:
- Among our affiliates and related companies;
- With third party agents we have hired to help us provide a good or service you have requested (for example, in connection with your order, we would provide your credit card number to a payment authorisation service and your address to a shipping company);
- In the Special cases set out below.
We do not otherwise rent or sell to third parties your personally identifiable information entered on this Website. We will send you announcements or communications by email only if you give us your permission by submitting your personal details. If you register for a Website account or make a purchase, you will automatically receive promotional emails from Feder Jewellery or affiliated companies, unless you opt-out from receiving promotional emails. To remove yourself from our email list, you can: request via an email. Otherwise, we use your information only to review our performance and to improve our services to you, or to communicate with you about your order if you have placed an online order.
We may share statistical or aggregated non-personal information about our users with advertisers, business partners, sponsors and other third parties. This data is used to customize our Website content and advertising to deliver a better experience to our users. Additionally, when you access our website, we or companies we work with, may use technologies to collect information about your computer or other access device to mitigate risk, help prevent fraud and promote trust and safety.
Information we share
We do not disclose personal information we collect about you, except as described in this Policy. We may share personal information with service providers who perform services on our behalf. These service providers are permitted to use or disclose the information only as necessary to perform services on our behalf or comply with legal requirements.
Examples of these service providers include entities that process credit card payments, manage and reduce our credit risk, verify information, fulfill orders, and provide web hosting, analytics and marketing services. We also may share your personal information with our affiliates and joint marketing partners for the purposes described in this Policy.
We may release your personal information if we are required to do so by law or court order, to enforce or apply our Terms of Use or if we believe in good faith that such release is necessary or appropriate to protect the rights, property, or safety of our company, customers, affiliates, or others.
We may also share or transfer information, including your personal information, in connection with the sale, transfer, acquisition, merger, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change or ownership or control by Feder Jewellery or any affiliated company (in each case, whether in whole or in part). When one of these events occurs, we will use reasonable efforts to notify users before information is transferred or becomes subject to different privacy practices.
In case you change your mind or wish us to update or delete your personal data that we hold, Feder Jewellery will deal with such requests in accordance with applicable laws and regulations. For any request concerning your personal information, contact our customer support through our contact page.
Consent
By providing information on or through a Website you are consenting to the collection, use and disclosure of such personal information as described in this Policy. You may withdraw your consent at any time by following the procedure described in the Choice/Opt-Out section above.
Data Transfers
When we obtain information about you, we may transfer, process, and store such information in the United States and other countries, both within and outside of the European Economic Area. By providing us with your information, you consent to the transfer to, and to the processing and storage of your information in, countries outside of your country of residence, which may have different data protection laws than those in the country in which you reside. Feder Jewellery reserves the right to disclose user information in special cases, when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other Website users, or anyone else that could be harmed by such activities. We may disclose personal information without notice to you in response to a court order or when we believe in good faith that the law requires it or to respond to an emergency situation.
Changes to these terms of use
Feder Jewellery may change these terms of use from time to time. You agree that your use of this Website is subject to the terms of use posted on this Website at the time of your visit. We encourage you to visit this Website from time to time to review the current version of these terms of use.
If you have any questions about this Privacy Policy you can contact us by via email.
